Complete guide to Blue's flexible deployment models - Cloud, Hybrid, On-Premise, and White-Label. Help customers choose the right architecture for their needs.
Unlike rigid enterprise platforms, Blue offers four deployment models with no feature penalties. Every customer gets the latest updates and full functionality, regardless of how they deploy. This guide helps partners match customers with their ideal deployment architecture.
Deployment Models Overview
Model | Infrastructure | Data Location | Setup Time | Ideal For |
---|---|---|---|---|
Cloud | Blue-managed multi-tenant | AWS Europe | Immediate | Most enterprises |
Hybrid | Dedicated Render instances + Customer AWS database | Customer-controlled database | 1-2 days | Data sovereignty needs |
On-Premise | Customer infrastructure | Fully on-premise | 1-2 weeks | Government & high security |
White-Label | Blue infrastructure, partner branding | Blue-managed | 1 week | MSPs & resellers |
Cloud
Architecture
- Infrastructure: Multi-tenant SaaS on AWS (database) and Render (application)
- Region: Primary hosting in Europe (GDPR compliant)
- Availability: 99.9% uptime SLA
- Setup: Immediate - same platform as self-service customers
Benefits
- Zero infrastructure management - Blue handles everything
- Instant provisioning - Start immediately
- Automatic updates - Always on latest version
- Full backup & DR included
- No size limitations - From 10 to 10,000 users
Pricing Structure
- Simple license fee per month
- No infrastructure costs
- No setup fees
- Predictable monthly billing
Best For
- Companies wanting minimal IT involvement
- Organizations prioritizing speed to deployment
- Businesses without specific data residency requirements
- Growing companies needing to scale quickly
Hybrid
Architecture
- Application Layer: Dedicated Render instances (Blue-managed)
- Database: Customer's AWS account in same region
- Connection: Direct secure connection between layers
- Updates: Blue-managed for application, customer-controlled for database
Unique Advantages
- Direct database access - Query with MySQL, Power BI, or any BI tool
- Lightning performance - Dedicated resources just for them
- Data sovereignty - Complete control over data location
- Best of both worlds - Managed application, controlled data
Technical Requirements
- AWS account in same region as Blue services
- Database administration capabilities
- Backup strategy for database (Blue can help setup)
Pricing Structure
- Monthly license fee
- Base infrastructure cost
- 20% markup on Render hosting costs
- Usage-based scaling for resources
Best For
- Organizations needing direct database access for BI/reporting
- Companies with data residency requirements
- Enterprises wanting performance guarantees
- Businesses with existing AWS infrastructure
On-Premise
Architecture
- Deployment: Docker containers provided by Blue
- Infrastructure: Customer's servers/cloud
- Updates: Customer-controlled (must stay current for support)
- Mobile Apps: White-labeled and pointed to on-premise instance
Key Capabilities
- Full functionality including all enterprise features
- Cloud integrations work - Zapier, Make, etc. via custom API endpoints
- Mobile apps included - Fully branded iOS/Android apps
- Complete data isolation - Nothing leaves your infrastructure
Technical Requirements
- Docker/Kubernetes environment
- SSL certificates and domain management
- Database administration expertise
- Network configuration for API access
Support Model
- Local IT partner typically required
- Blue supports latest version only
- Update required for troubleshooting older versions
- Customer responsible for infrastructure issues
Pricing Structure
- License fee
- One-time setup fee (varies by complexity)
- Optional professional services for deployment
- Annual support contract
Best For
- Government agencies with strict data requirements
- Financial institutions with regulatory constraints
- Organizations in countries with data localization laws
- Companies with existing container infrastructure
White-Label Cloud: Your Brand, Our Platform
Architecture
- Infrastructure: Blue-managed cloud
- Branding: Complete white-label
- Multi-tenancy: Support for multiple client instances
- Cascading white-label: Your customers can white-label too
MSP/Reseller Benefits
- Set your own pricing to end customers
- Multiple branded instances for different market segments
- Your brand everywhere - apps, emails, URLs, API
- No infrastructure headaches - Blue manages everything
Commercial Model
- Volume-based licensing
- You set end-customer pricing
- Monthly billing from Blue
- Support can be Blue or partner-provided
Best For
- Managed Service Providers (MSPs)
- Industry-specific solution providers
- Consulting firms with proprietary methodologies
- Regional resellers wanting local branding
Migration Paths Between Models
Migration Path | Timeline | Downtime | Process | Cost |
---|---|---|---|---|
Cloud → Hybrid | 2-3 days | 2-4 hours | Database migration to customer AWS | One-time migration fee |
Cloud → On-Premise | 1-2 weeks | 4-6 hours | Full export, container deployment, data import | Setup fee + migration services |
Hybrid → On-Premise | 1 week | 2-4 hours | Application container deployment, database migration | Setup fee + professional services |
Any Model → Cloud | 1-2 days | 2-4 hours | Data export and import to Blue cloud | Minimal migration fee |
Decision Framework
When speaking to a prospect, you can Figure out which deployment method makes the most sense for them based on these key factors:
-
Data Control Requirements?
- No special requirements → Cloud
- Need database access for BI → Hybrid
- Strict data sovereignty → On-Premise
-
IT Capabilities?
- Minimal IT resources → Cloud
- AWS expertise → Hybrid
- Full DevOps team → On-Premise
-
Compliance Needs?
- Standard business → Cloud
- GDPR with data residency → Hybrid
- Government/military → On-Premise
-
Business Model?
- Direct enterprise sale → Cloud/Hybrid/On-Premise
- Reselling to multiple clients → White-Label
-
Performance Requirements?
- Standard performance → Cloud
- Guaranteed resources → Hybrid
- Complete isolation → On-Premise
The No-Penalty Promise
Regardless of deployment model:
- Same features - Every model gets full functionality
- Same updates - Latest version available to all
- Same integrations - API, Zapier, Make all work
- Same mobile apps - iOS/Android included
- Same support quality - Enterprise support for all
The only differences are where data lives and who manages infrastructure.
Responsibilities by Model
Responsibility | Cloud | Hybrid | On-Premise | White-Label |
---|---|---|---|---|
Application Servers | Blue | Blue | Customer | Blue |
Database | Blue | Customer | Customer | Blue |
Backups | Blue | Shared | Customer | Blue |
Updates | Blue | Blue/Customer | Customer | Blue |
Security Patches | Blue | Shared | Customer | Blue |
Scaling | Blue | Blue/Customer | Customer | Blue |
Monitoring | Blue | Shared | Customer | Blue |
SSL/Certificates | Blue | Blue | Customer | Blue |