Frequently Asked Questions.

We answers thousands of questions each year. Below you'll find answers to the most common questions we receive. If you don't find an answer, email us at help@blue.cc

General

Does Blue have Gantt charts?

Not yet — but this is a highly requested feature that will launch later in 2022.

Does Blue offer automations?

Yes, every project can have automations based on a specific triggers and with multiple actions. For instance, automatically move completed items to the done list. This is a great way to save time on admin work in projects!

Does Blue offer Templates?

Yes we do! We have created lots of templates to get you started, and you can also create your own to share across your organization to standardize work.

Can I import via Excel?

Yes, we offer CSV import that can handle up to 100,000 items at a time. Simply upload your CSV, map each column to your fields in Bloo, and your data is in!

Account

Do I have to pay more as I add more people or make more projects?

You can create as many projects as you want, add as many team members (10 or 100, or more!), create as many to-dos, and upload all the files you need. You'll always just pay a flat fee of $200/month. We really hope that Blue helps you grow your business and your team, and so as the price stays the same it will become better and better value over time!

Is there a free trial?

Yes there is! You can use Blue free for 14 days without any limitations. You'll need to provide valid credit card details to prevent spam and abuse. After the 14 days are up, we will charge your card. You'll receive multiple email reminders and we also offer a 30-day money back guarantee. If you need a few extra days to decide, just send us an email and we can extend your trial for you!

Billing

Do you offer discounts?

If you're an NGO, Non-profit, Education Institute, or Open-Source Software project, you can actually use Blue complete for free, just visit www.blue.cc/4good

If you're unable to afford the $200/month subscription and really want to use Blue, email us at help@blue.cc and we will consider your request for a discount.

How can I pay?

We take payments exclusively via debit/credit card. All billing is handled by Stripe, our payment processing partner. We never directly handle your sensitive payment data.

Do you have monthly and yearly plans?

Yes, our monthly plan is $200/month, but you can decide to pay yearly and you only pay $2,000 — you save two months of license fees per year!

Security & Privacy

Can other people see my discussions or files?

No way! Only users that are invited to a project are able to see the contents of that project. Nobody else will even know that it exists.

Who owns the data I add to Blue?

The person who initially signed up and pays for the account ("The Company Owner") owns all the data associated with the account. We do not claim any ownership over any data that you add to Blue. You can read more about this in our Terms & Conditions page.

Do you backup my files?

Yes we do. We backup all data everyday and keep the daily backups for 30 days. This makes sure that if you delete something by accident we're able to restore it for you. Of course, you can always access not-deleted files older than 30 days if you need to.

Is my data safe?

Yes, all your data is stored on AWS (Amazon Web Services), which is a leading cloud provider that powers companies like Spotify and Netflix.